Policy & Messaging Terms

Last updated: February 16, 2026

1. Our Commitment

SF Technology LLC ("Company," "we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your data. This Policy & Messaging Terms page specifically addresses our practices regarding our website forms and SMS messaging services.

We value your trust and are dedicated to maintaining the highest standards of data protection and communication practices in accordance with all applicable laws and regulations.

2. Information We Collect

When you interact with our services, we may collect the following personal and business information:

  • Full name (first and last)
  • Phone number (mobile and/or landline)
  • Corporate email address
  • Business name and details
  • Technology SOW requirements and project specifications

3. How We Use Your Information

The information collected is used solely for the following purposes:

  • Providing system notifications, platform alerts, and deployment updates
  • Sending project milestone updates and support eligibility details
  • Service-related communication regarding your technology SOW and project inquiries
  • Account management and customer engineering support
  • Improving our software products and consulting user experience

SF Technology LLC does not sell or share your personal data with third-parties without your explicit consent.

4. SMS Opt-In and Compliance

By opting in to our SMS messaging service, you agree to the following terms:

  • You consent to receive SMS messages from SF Technology LLC regarding software updates, server eligibility notifications, project milestone changes, and related SOW consulting services.
  • Message frequency may vary but will not exceed 8 messages per month.
  • Message and data rates may apply depending on your mobile carrier and plan.
  • SMS messaging is not required to use our engineering services.
  • Your consent is not a condition of SOW SOW signings or service purchases.

Types of Messages You May Receive

  • Development project milestone alerts
  • Cloud server status and database synchronization alerts
  • Urgent security incident notifications
  • Support ticket updates
  • Appointment and consulting reminders

5. Opt-Out Instructions

You can opt-out of SMS messages at any time by following these simple steps:

  • Reply "STOP" to any SMS message you receive from us.
  • You will receive a one-time confirmation message acknowledging your opt-out request.
  • After confirmation, you will not receive any further SMS notifications from us.
  • Opting out of SMS will not affect your ability to use our main technology services or support systems.

Please allow up to 24 hours for your opt-out request to be fully processed.

6. Help and Support

If you need assistance with our SMS messaging service, you have the following options:

  • Text "HELP" to the number from which you received messages to get immediate assistance.
  • Contact our support team at info@sftechnologyllc.com
  • Visit our Contact Page to submit an SOW inquiry.

7. Supported Carriers

Our SMS service is compatible with all major US mobile carriers, including but not limited to:

  • AT&T
  • T-Mobile
  • Verizon
  • U.S. Cellular
  • And most regional carriers

Carriers are not liable for delayed or undelivered messages.

8. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse, including:

  • SSL/TLS encryption for all data transmissions
  • Secure data storage with multi-level access controls
  • Regular security assessments, threat model analyses, and monitoring
  • Employee training on SOW confidentiality and security guidelines

9. TCPA Compliance

SF Technology LLC fully complies with the Telephone Consumer Protection Act (TCPA) and all related regulations:

  • We obtain proper consent before sending any SMS messages.
  • All phone numbers are scrubbed against the National Do Not Call (DNC) registry.
  • We maintain complete records of opt-in consent.
  • We honor all opt-out requests promptly.
  • We comply with all applicable federal and state telecommunications regulations.

10. Updates to This Policy

This Policy & Messaging Terms page may be updated periodically to reflect changes in our SOW practices, technology, or legal requirements. All revisions will be posted on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Policy & Messaging Terms, please contact us: